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Privacy Policy

Effective date: 1 January 2025  ·  Last updated: 1 January 2025

Contents

1. Introduction 2. What We Collect 3. How We Use It 4. Sharing 5. Security 6. Retention 7. Your Rights 8. Cookies 9. Third Parties 10. Children 11. Changes 12. Contact
FarmSphere collects only what is necessary, uses it only as described here, and never sells your personal information.

1. Introduction

FarmSphere ("we", "us", or "our") operates the platform at www.farmsphere.ag and app.farmsphere.ag. This Privacy Policy explains how we collect, use, and protect your personal information. By using FarmSphere, you agree to the practices described here.

2. Information We Collect

Information you provide:

  • Name, email address, phone number, and organisation details
  • Account type (farmer, agribusiness, government, etc.)
  • Farm and field data: location, acreage, crop types
  • Machinery details: make, model, VIN, plate, operational data
  • Livestock records (Cattle TracePro users): animal data, health records, feed data
  • Financial and transaction records

Automatically collected:

  • Device and browser information, IP address
  • Usage data and activity logs
  • Location data (where permissions are granted)

3. How We Use Your Information

  • To operate and improve the FarmSphere platform
  • To connect farmers with mechanisation, market, and financial services
  • To process transactions and manage escrow payments
  • To send service notifications and support responses
  • To generate analytics that improve outcomes for users
  • To comply with legal and regulatory obligations
  • To detect and prevent fraud or misuse

4. Sharing Your Information

We do not sell your data. We share information only where necessary:

  • Between platform users — as required for services you use (e.g., matching farmers with providers)
  • Service providers — hosting, analytics, and support partners bound by data agreements
  • Legal obligations — when required by law or regulatory authority
  • Business transfers — in the event of a merger or acquisition, with appropriate notice

5. Security

We implement enterprise-grade security including encryption in transit and at rest, multi-factor authentication, and role-based access controls. No system is completely secure — safeguard your credentials and notify us immediately of any suspected unauthorised access.

6. Retention

We retain your data for as long as your account is active or as needed to provide services. Financial records may be retained for up to seven years for compliance. You may request deletion at any time, subject to legal obligations.

7. Your Rights

You may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at f.support@farmsphere.ag. We will respond within 30 days.

8. Cookies

FarmSphere uses essential, analytics, and preference cookies. You can control non-essential cookies through your browser settings.

9. Third-Party Services

The platform may link to or integrate with third-party services. This Privacy Policy does not apply to those services. We encourage you to review their policies.

10. Children's Privacy

FarmSphere is not intended for persons under 18. We do not knowingly collect data from minors. If you believe we have, contact us immediately.

11. Changes to This Policy

We may update this policy periodically. Material changes will be communicated by email and by updating the date above. Continued use constitutes acceptance.

12. Contact Us

Email: f.support@farmsphere.ag
Website: www.farmsphere.ag